r&b Grillhouse
Terms & Conditions

Check out r&b Grillhouse terms and conditions. Got a question? View our FAQ’s section or get in touch here.

r&b Grillhouse motif

Please read through the Terms and Conditions of this website carefully and, where necessary, contact us to explain such terms and conditions which you may not understand. Seagrass Boutique Hospitality Group has been engaged to maintain this website, https://rnbgrillhouse.ae, which has been established for your free and unrestricted access to education about our brand, information on our products, and enjoyment of our services. By navigating our website, you agree, without limitation, to accept our Privacy Policy and Terms and Conditions stated throughout the website.


If you are under the age of 16, you should always have the express consent or a parent and / or legal guardian before accessing this website.

Use of this website

Your use of this site is subject to the terms and conditions, privacy policies and terms of use that apply to our products of which are all contained within this website. These terms and conditions, at all times are subject to the laws of Australia and the jurisdiction of New South Wales. All material contained within this website is protected by all applicable laws including copyright and trademark laws unless otherwise specifically noted and may not be used unless we provide you with express written notice to do so.

The intended use of this site is for the benefit of persons residing in United Arab Emirates. Any promotion, competition, product or service identified or contained within this website is subject to their specific terms and conditions. If there are no specific terms and conditions, the terms and conditions contained within this page shall apply.

If you do not agree to any of the terms and conditions, privacy policies and terms of use contained within this website, you must immediately cease the continued use of this website. We suggest for you to contact us to discuss any issues which you have in relation to our website.

Access to the website

We will continually attempt to provide you with access to the contents of this website 24 hours a day, 7 days a week. In the event the website is inaccessible for a planned or unplanned reason, we cannot be held liable.

We may, at any time and without notice to you, restrict or terminate your access to this website if we deem you are in breach of our terms, conditions and policies.


We place a strong emphasis on protecting your privacy for any information you provide to us through the use of this website. For more information on what information we collect and how we treat such information, please read our Privacy Policy contained within this website.


The information contained within this website has been provided and produced to the best of our knowledge and taking into account all relevant legislation at the time of production. Your use of this information is done at your own risk. We, or any of our affiliates do not accept alibility, for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, or inability to use or access, this website. In the event the device in which you utilise to access this website is damaged in any capacity, we take no responsibility and will not be liable for any damage caused.

Contacting us

The contact details for your feedback is as follows:

Seagrass Boutique Hospitality Group

  • Phone: (02) 8767 9400
  • Post: PO Box 3157, Rhodes NSW 2138
  • Address: Suite 102, Level 1, 3 Rider Blvd, Rhodes NSW 2138
  • Gift vouchers are valid for 3 years from date of issue. Unused values will not be refunded or attributed to any transactions after the expiry date.
  • Gift vouchers can be redeemed against all products only at r&b Grillhouse UAE
  • Gift vouchers cannot be redeemed for cash, returned for a refund, have their balances consolidated to a new voucher or be replaced after expiry and are not legal tender, account cards, credit or debit cards or securities.
  • If your purchase exceeds the value of the gift voucher, balance must be paid by cash, debit or credit card.
  • Gift vouchers cannot be replaced if lost or stolen.
  • r&b Grillhouse UAE reserves the right to cancel a gift voucher if we deem such action necessary. If so, we may either provide a replacement gift voucher of equivalent value unless we suspect fraud in relation to a gift voucher. The gift voucher remains our property.
  • r&b Grillhouse can vary or replace these conditions from time to time
  • Instructions on how to enter this competition form part of the conditions of entry. By participating, entrants agree to be bound by these conditions.
  • Entry is open to residents of UAE who have an account on Instagram, enabling them to submit an entry in accordance with the details provided.
  • The competition commences from xx/12/2023, and the end date is xx/01/2024 (“Promotional Period”) – this site will be updated with an end date.
  • To enter, entrants must, during the Promotional Period:
    1. Log into their Instagram account;
    2. Follow @rnbgrillhouseuae
    3. Enter the details required on the website form
  • By submitting an entry, entrants warrant to R&B Grillhouse UAE (“Promoter”) that they own all of the rights to the entry; and
  • The winner will be drawn randomly on 16th Feb and will be contacted through provided contact details
  • You must follow @rnbgrillhouseuae on Instagram & complete all fields which are required on the competition entry form
  • Twenty winners and their guests are included in this package
  • The prize is valued at 800 AED in the form of a R&B Grillhousel E-Gift Voucher
  • When dining any extra items consumed will be charged at the menu price and must be paid for on the day
  • Each winner must be 18 years or over and accompanied by adults. Photo ID may be required
  • The prize is not redeemable for cash or other items and not valid for any other promotion
  • The prize is not transferable
  • Seating times may apply to our standard service period procedures
  • The E-gift voucher must be used within the 3 year validity period
  • Each winner is responsible for their own transport to and from the venue
  • The winners are chosen by the promoter based on the details submitted via the entry form
    The decision by the promoter is final.
  • By clicking SUBMIT you are agreeing to receive marketing communication from R&B Grillhouse UAE via email and mobile.